Buyers and Sellers on Aeroxchange access a comprehensive platform for Aviation MRO supply chain transactions. This video provides a 2-minute overview of how it works.
Aeroxchange respects and is dedicated to honoring the preferences of our user organizations (and individual users) concerning the collection, storage, access, and use of their personally identifiable data collected online. Aeroxchange is continually developing mechanisms to enhance the customer experience on this website and provide our customers with greater choice related to information use and disclosure.
Aeroxchange is an open, business to business marketplace that requires participants to provide two levels of information - user organization and individual user information - during the registration process. Additional site use information may be gathered as users navigate the site and perform transactions. This information is gathered for following main purposes:
Aeroxchange recognizes two levels of access for participants on the Aeroxchange - your Company Representative, responsible for the relationship between Aeroxchange and your business, and the User, an active employee of your company authorized to participate on Aeroxchange by the Company Administrator.
Participation on Aeroxchange is voluntary. Participation on Aeroxchange requires users to provide the information specified in the registration screens for reasons specified and as provided in the user registration agreement. This information is essential to properly complete transactions. As greater functionality is added to the site, we will continue to strive to develop mechanisms that best address participants preferences related to information collection and use.
Aeroxchange may use "cookies" to collect information on the usage of the website by visitors and to facilitate return visits by users. A "cookie" is a small piece of information sent by a web server to be stored on a web browser so it can later be read back from that browser. The information collected from cookies is currently used to improve the functionality of the website. The information on the website is organized and presented based on our analysis of the aggregate usage of the site. Cookies are also useful in allowing more streamlined log-in for users, tracking of shopping cart additions and in preserving order information between sessions. In the future, as we enable further customization of the experience by users, cookies will play an integral part in assuring that information provided to users will reflect their preferences and be most relevant to their needs. Users may disable the cookie feature on their browser without affecting their ability to transact business on the site. Cookies do, however, enable many convenience features of the site. Disabling cookies may require more complexity and data entry. Users should also be aware that if they do disable cookies, information entered not resulting in a transaction or completed form/registration will be lost at the end of each session. To learn more about cookies and browser functionality relating to cookies please search for "cookies" in the help function of your browser.
Aeroxchange is concerned with the security of the personal data which we have collected and has put in place measures to prevent unauthorized access to that information. Payment information is protected during transmission from the user by a Secure Sockets Layer (SSL) connection and, once stored, is protected through various security measures in place at Aeroxchange hosting facility. These measures include both policies relating to access to information and technological elements such as firewalls etc.
Aeroxchange is sensitive to user's privacy issues and recognizes the need to update this policy as new features and business services are offered on Aeroxchange. All registered users will be notified of any changes to the Privacy Policy prior to the change date.
Updated May 2018
Aeroxchange is located in Farmers Branch, Texas near the Dallas / Fort Worth International Airport.
Aeroxchange, Ltd.
1503 LBJ Freeway
Suite 275, Park West
Farmers Branch, TX 75234
United States
| Telephone | +1 972 556 8500 |
| Fax | +1 972 556 8528 |
| North America | +1 866 903 2626 |
| International | +1 972 556 8545 |
| This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Telephone | +1 972 556 8548 |
| Fax | +1 972 556 8528 |
| This email address is being protected from spambots. You need JavaScript enabled to view it. |
The people at Aeroxchange make the culture. We are strongly biased toward teamwork and prefer to have our facility in Farmers Branch be your "home" during the workday. We strive for balance and understand the needs of family life, because we're all members of families, too. Hours in the office are flexible to accommodate particular situations. Coaching, mentoring and professional development are encouraged, and we welcome new employees regardless of experience.
The company's offices are located in Farmers Branch, Texas near the Dallas / Fort Worth airport. The company's offices are spacious and provide a collegial, business-like work atmosphere. The office complex features a cafe, fitness center, covered parking and a jogging trail located close to Campion Trail.
Aeroxchange has an innovative arrangement that enables the company to pool employee benefits with other companies of a similar size, allowing all companies in the pool to provide employee benefits similar to those offered by much larger firms. Aeroxchange employees receive competitive salary and a highly attractive benefits package as a result of this arrangement.
Aeroxchange was founded in July 2000 by a group of 13 major global airlines. The founding vision was for a neutral platform to support internet-based electronic supply chain transactions between buyers, their partners and sellers - a goal that would have been unattainable by any one airline acting alone.
Automating the exchange of business documents, such as purchase orders, shipment notices and invoices, creates efficiency in supply chain operations for participating buyers. Specific industry business processes, such as inventory pooling and aircraft-on-ground (AOG) service recovery, can be addressed with the efficiency of internet-based communications, significantly reducing phone calls, emails and faxes.
Existing industry standards, such as SITA, for Electronic Document Interchange (EDI) do not extend to processes outside basic procurement. Repair orders that involve complex exchanges of material and have special tracking needs could not be supported by existing EDI standards. Aeroxchange exists to extend the power of EDI and internet communications to support the entire range of maintenance, repair and overhaul (MRO) supply chain processes.
As a neutral platform, Aeroxchange is able to protect the privacy of participants and deliver new levels of supply chain efficiency to a cost-conscious industry. The founding vision has been fulfilled and further extended since the creation of the company over a decade ago.
In a marketplace of buyers and sellers, the cost for each participant to establish relations with all other participants is high. The same is true in an electronic marketplace where each participant must establish individual electronic channels of communication with every other participant.
Aeroxchange was created to function as a market hub, acting as a single point of connection for all participants. In this capacity, Aeroxchange vastly simplifies participation for all parties. Aeroxchange "translates" the electronic business documents from one trading partner into a format acceptable to the opposite party. Aeroxchange also maintains a common system of record with transaction time stamping for market operations. Security and encryption established once with Aeroxchange enables secure communications between all other parties.
The value of this network expands exponentially as the number of participants expands. This is known as Metcalf's Law. The value of participation on Aeroxchange has expanded rapidly as participation has grown to include the leading airline carriers and thousands of suppliers supporting transactions for millions of aviation parts and services.
Aeroxchange supports three types of electronic interaction with Buyers and Sellers. The breadth of these options is designed to assure the greatest participation in a supplier network. Buyers can be assured that quotation requests, orders and updates will reach 100% of their supplier network through Aeroxchange.
Full electronic messaging integration is the most streamlined connection option. The Customer's ERP system can be directly integrated with Aeroxchange fully automated interaction using legacy EDI and newer internet-based formats, eliminating the need to re-key data.
Other participants can conduct business on Aeroxchange through a web browser. This gives access to the full functionality of the business network with real-time visibility and tracking of transactions.
Buyers may chose to interact with suppliers through Aeroxchange's automated email interface. Requests for price quotations, purchase orders and change orders can be sent on a buyer's behalf automatically by email to even the smallest suppliers directly from Aeroxchange, sparing the buyer from conducting manual interactions.
Aeroxchange has grown steadily year after year in number of participants, transaction volume and number of business processes supported. Competitors on the landscape only have been able address pockets of the complete package that Aeroxchange offers. No other electronic network exists to serve the breadth of business processes, ranging of transactions partners or depth of automaton provided by Aeroxchange.
The growth of Aeroxchange over the last decade and more has been fueled by the demonstrated efficiency we deliver to participants. We call this the Aeroxchange Advantage in the aviation MRO suppy chain.
Aeroxchange is the only electronic business network serving the aviation MRO industry. Founded in 2000, Aeroxchange has grown to serve aviation leaders including major airlines, MRO providers, airframe manufacturers, OEMs, part and component suppliers and repair service providers around the world.
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